Abd is an HCI and Software Engineering Lecturer. His primary research focus is developing frameworks for socio-technical systems design to address pressing societal issues such as digital poverty and open knowledge gaps, emphasising democratic participation and mutual learning. His research journey commenced with an MSc project utilising the Essence Framework to enhance Wikipedia content through online volunteer translation, employing internet-based ethnography and Grounded Theory analysis. His doctoral journey focused on researching an Ethnographically-informed Distributed Participatory Design (EDPD) framework, providing an innovation process for socio-technical change in diverse online communities like Wikipedia. He specialises in Human-Computer Interaction (HCI) and Software Engineering, primarily focusing on advancing Participatory Design (PD) methodologies and tools. This includes exploring various PD approaches, such as distributed, hybrid, and cross-cultural methods, while advocating for community-centric design practices. His research also explores developing socio-technical solutions to promote digital inclusion, particularly among marginalised groups. Additionally, he investigates Computer Supported Cooperative Work practices, specifically in Collaborative Writing, to address knowledge gaps on platforms like Wikipedia. In continuation of these efforts, he strives to contribute with solutions that bridge the gap between technology and society, enabling a more inclusive and equitable digital landscape.

Recent Publications